Privacy Policy
Last Updated: 2026 | 24 Hour Services Inc - Greater Philadelphia, PA
1. Introduction & Overview
At 24 Hour Services Inc, we are committed to protecting the privacy and security of our clients across the Greater Philadelphia metropolitan area and surrounding PA & NJ suburbs. This Privacy Policy outlines how we collect, use, and safeguard your personal information when requesting emergency locksmith services.
2. Information We Collect
When you submit a service dispatch request or call our central line, we collect only essential information required to route an on-duty technician to your exact location:
- Full Name: To verify customer identity upon technician arrival.
- Phone Number: For direct driver confirmation prior to movement.
- Location / Address: To calculate estimated arrival time and route the nearest mobile unit.
- Service Details: Information regarding vehicle make/model, residential lock type, or commercial access system.
3. How We Use Your Information
We strictly use your collected information for operational dispatch purposes:
- Dispatching mobile locksmith units to your precise location.
- Providing service dispatch and arrival confirmation notices.
- Verifying property or vehicle ownership for security compliance.
- We NEVER sell, rent, or share your personal contact information with third-party advertisers.
4. Data Security & Confidentiality
We maintain strict physical, electronic, and managerial safeguards to protect your information. Service request records are safely handled and anonymized or purged following completion of service.
5. A2P 10DLC SMS & Telecom Compliance Policy
By submitting a request with your phone number, you explicitly consent to receive transactional SMS messages and direct phone calls from 24 Hour Services Inc regarding your technician dispatch status and service updates.
- Opt-Out Instructions: You may opt out of SMS communications at any time by replying STOP to any text message.
- Customer Support: Reply HELP or call (267) 777-7496 for immediate assistance.
- Rates & Frequency: Message frequency varies based on dispatch updates. Standard message and data rates may apply.
- No Third-Party Sharing: Mobile phone numbers and opt-in consent records are strictly NOT shared, sold, or rented to third parties or marketing affiliates under any circumstances.
6. Contact Us
If you have questions regarding this Privacy Policy or your data protection rights, please contact our administrative desk: